Privacy Policy

1. Who We Are

Mach5GG LLC, doing business as Mach5 and Mach5 Digital (“Mach5”, “we”, “us”, or “our”) is a web design and digital marketing agency based in Palm Beach Gardens, Florida. Our website is located at mach5.gg. If you have questions about this policy, you can reach us at info@mach5.gg.

2. Information We Collect

We collect information you voluntarily provide when you:

• Fill out the contact or quote request form (name, company name, email address, phone number, industry, and project description)
• Email or call us directly

We do not currently use cookies for tracking, run advertising pixels on this site, or collect any data automatically beyond standard server access logs (IP address, browser type, page requested, timestamp) that are inherent to any web server.

3. How We Use Your Information

We use the information you provide solely to:

• Respond to your enquiry and prepare a proposal
• Communicate with you about your project
• Send occasional project-related updates or follow-ups

We do not sell, rent, or share your personal information with third parties for their marketing purposes. We may share information with service providers who help us operate our business (such as email providers) only to the extent necessary to deliver our services.

4. Data Retention

We retain your contact information for as long as necessary to fulfil the purpose it was collected for or as required by law. If you would like us to delete your information, contact us at info@mach5.gg and we will action your request promptly.

5. Your Rights

Depending on where you are located, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Withdraw consent where processing is based on consent

To exercise any of these rights, contact us at info@mach5.gg.

6. Third-Party Links

Our site may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to read their privacy policies.

7. Security

We take reasonable technical and organisational measures to protect your information from unauthorised access, loss, or misuse. No method of transmission over the internet is 100% secure, but we strive to use commercially acceptable means to protect your data.

8. Children's Privacy

Our services are not directed at individuals under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately.

9. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “last updated” date at the top of this page. We encourage you to review this policy periodically.

10. Contact

If you have any questions about this Privacy Policy, please contact us at info@mach5.gg or by post at Mach5GG LLC, Palm Beach Gardens, FL 33418, USA.